COLLECT error - An error occurred uploading the file

When trying to upload your Census XML file into COLLECT, you may receive this message: An error occurred uploading the file. Please contact your system administrator.

It will include a line such as PartnerUKPRN, value= _ for LearningAimsOnRoll and a message saying something such as Unable to convert or Input string was not in a correct format.

This error appears when the UKPRN has been incorrectly set to a figure that includes non-number characters and/or is not 8 characters long. Go to School > Linked Organisations > Educational Institutions, select the institution and correct the UKPRN.

Once you have corrected this, regenerate your census. Download your census again and re-submit the new file.

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