Error 2491 and 2492 occur when the AttendanceReason is 'X' for students who are not of statutory age, specifically those aged 4 to under 16 as of 31st August last year. If an 'X' code is used, it must be changed to a different attendance code. Guidance is provided for editing attendance marks in Arbor and previous systems.
Where <AttendanceReason> is equal to ‘X’ then age must be 4 or higher and less than 16 as of 31st August last year.
The X code should only be used for students who are not of statutory age.
If an X code (or any X sub-codes e.g. X01) has been used, you'll need to amend the roll call mark to one of the other Attendance codes that is not X (or any X sub-codes).
- You can see how to do this for marks taken in Arbor here: Bulk editing attendance marks
- You can see how to do this for marks taken in your previous system here: Editing attendance marks migrated from your old MIS
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