We will always endeavour to resolve your concerns as soon as they arise in line with our Service Charter.
If this hasn’t been possible and you wish to escalate your concerns, please see the attached document for our Complaints Policy.
We will always endeavour to resolve your concerns as soon as they arise in line with our Service Charter.
If this hasn’t been possible and you wish to escalate your concerns, please see the attached document for our Complaints Policy.
To get you the best help, please let us know if you are a:
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.
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