Aimee Montoya
Articles
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Will parents receive more than one password reset when login details are sent?
In Arbor, each parent should have one profile and thus one account. All of their children should be linked to their one guardian profile in Arbor. They will only have one username and password per ...
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Split students into two registration forms for next year
When completing Step 3 of the New School Year Setup process, you need to copy your registration forms over to the next academic year. If you need to split a year group into two registration forms, ...
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How do I check what my registration times are this year?
When you're completing step 6 of the New School Year Setup process to schedule courses and classes and your registration form timetable sessions, you might want to check what your current registrat...
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Staggered Start Dates for students starting later
You may have some students who start on a later date than others in September. We'll show you how to manage this in Arbor in this article. Permissions School: Academic Structure: Administer - Edit...
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Assign students to a year group and registration form if they joined after step 3 of the new year setup
Sometimes students join a school near the end of the current year when the new year setup process is in full swing. If you have already started step 3 of the school year setup, you will find that t...
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Can I change if students can submit their assignments via Arbor or in person?
You may want to enable students to submit their assignments via the Student Portal or keep it to an in-person submission. If you change your mind about this, you can follow our steps below to chang...
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How can I log meals for afternoon only nursery students?
If you have nursery students who attend nursery in the afternoons only but have a meal at school, you might want to log this on Arbor with the other children's meals. There are two options, shown b...
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Custom Report won't load, is broken or not working
Sometimes you might find that you can't view or open a custom report you've made in Arbor. You might get an error message instead of seeing the report. You might get the error message '504 Gateway'...
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Why are my attendance certificates, attendance reports or attendance statistics different?
You can view attendance statistics in different ways depending on what information you want to report on. For example, you can create a custom report with these columns: lesson attendance (present...
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Do we have to open every register for marks to appear?
In Arbor, you might add an attendance mark in advance of a lesson using Planned Absences. When you do this, the attendance mark doesn't appear in the student's statutory attendance (such as in atte...