Craig Dickinson
Articles
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Aspirations and Arbor integration
Arbor can be used to populate student and staff data into Aspirations through an Excel file export. You'll need to create two Custom Reports on Arbor to provide your student and staff data. To do ...
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Arbor and Interactive Learning Diary Integration
Arbor can be used to populate Student details within Interactive Learning Diary through the creation of a CSV file export. To generate the required CSV file in Arbor, just follow these steps: S...
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Error 2936
Ability to accept pupils from other schools is not required for under 5 childcare. This error appears if your Under 5 childcare records have information about whether students from other schools ar...
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Error 1871
Post looked after arrangements indicator is missing or invalid. This error will occur if a student is recorded with the now-inactive Post Looked After Status "Adopted from care (Inactive)". In orde...
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Changing the destination bank account for payments
In some cases, you may require a change to be made to the Bank Account for Payout set up against a Customer Account Type (for example, meals). This may be due to your school, LA or Trust changing t...
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Data protection guidelines for communications
In Arbor, you can save a draft communication (email, SMS, letter or in-app message) for you to return to and send at a later time. We recommend you only work on one communication draft in a single ...
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Error 4376
Error Message: Service agreements and temporary contracts that have lasted less than 28 days, as of reference date, will be picked up in the next year’s census if they go on to last 28 days or more...
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Error 4110
Error Message: Family Name is missing or has two or more consecutive spaces. Resolution: Go to the staff members profile Click on the staff member name in the Identity section Click on the Edit bu...
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I can't download CTF or Capita One files
When trying to download CTF or Capita One files from Arbor, you might see an error in your browser saying '<Filename> was blocked because this type of file can harm your device'. The error will pre...
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SISRA Observe and Arbor Integration
If you're using SISRA's Observe product, you can create report templates within Arbor in order to import your Class and Staff information into SISRA Observe. SISRA Observe - Class Report (Basic D...