Gwyn Mabo

1. Behaviour
2. Behaviour setup
3. Setting up Behaviour in Arbor

Hi Jennie Davies thanks for leaving a comment! That's a great idea that you'd love Arbor to be customisable with the school's Behaviour Policy. As what you'd like isn't currently available in Arbor...

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• Edited August 11, 2020 12:34
• 1 vote

1. School Structure, Courses and Timetables
2. Managing School Structure, Courses and Timetables
3. Guaranteed Planning, Preparation and Assessment (PPA) Time

Hi Adam, thanks for your comment. It isn't possible to restrict this permission at the moment. To submit this feedback to our product team, please follow the instructions here: https://support.arbo...

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• Created April 15, 2021 16:23
• 0 votes

1. Report cards
2. Creating Report Cards
3. How to set up a Report Card and link Ad Hoc assessments

Hi Penny, I'd recommend checking out our Faq here: https://support.arbor-education.com/hc/en-us/articles/115004874233-Report-Card-FAQ Or making a post in the community: https://support.arbor-educat...

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• Created March 26, 2021 09:51
• 0 votes

1. Parent Portal and Arbor App as a parent
2. Parent Portal and the Arbor App as a parent
3. The Arbor App Usage Guide For Guardians

Hi Jane, you'll need to contact your school - they'll be able to help you with your account and accessing information.

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• Created March 25, 2021 17:38
• 0 votes

1. Getting started
2. Using Arbor, the Help Centre and the Community
3. Our Product Roadmap and how to submit feedback

Hi Gill, thanks for your comment. Please submit this to our product team using the process above!

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• Created March 19, 2021 11:49
• 0 votes

1. Covid-19 Guidance
2. Covid-19 current guidance
3. Covid testing for students through the Parent Portal and Arbor App

Hi Kate, you can use 9:04 or 09:04 as time formats on both the app and parent portal, but there does need to be a : used. I'm afraid due to constraints with the app, it isn't possible to add a more...

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• Created March 18, 2021 13:56
• 0 votes

1. Interventions
2. Interventions
3. Accessing interventions from the Student Profile

Hi Jackie, when you click the Print to PDF button, you can select which information to print out. You can select interventions if the student was ever enrolled in them, even if they are now no long...

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• Created March 16, 2021 08:53
• 0 votes

1. Parent Portal and Arbor App for Admin
2. Managing the Parent Portal/Arbor App
3. Setting up Parents Evenings (Guardian Consultations)

Hi Yvonne, please get in touch with your school. They will be able to help you book a meeting.

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• Created March 16, 2021 08:01
• 0 votes

1. Parent Portal and Arbor App for Admin
2. Managing the Parent Portal/Arbor App
3. Using the Basket to make payments on Parent Portal

Hi Penny, this isn't currently on our roadmap, but it would be great if you could submit your feedback: https://support.arbor-education.com/hc/en-us/articles/360003233517

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• Created March 11, 2021 13:30
• 0 votes

1. Communications
2. Communications FAQ
3. What happens when someone replies to an email or SMS?

Hi Penny, there isn't a way to set more than one email as the default for a person, because the system won't then know which email address to use in which cases. I'd suggest perhaps looking into th...

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• Created March 10, 2021 15:29
• 0 votes