Send Arbor Report Cards to parents or students

You can send report cards to parents and students by sending them an email, or by sending it through the Parent Portal or Student Portal.

Want to upload and send out bespoke custom report cards you've set up externally, such as in Microsoft Word? Use our External Report Cards feature!

 

Editing the email template

To check or change how the email will look, it's a good idea to check the template.

Accessing and editing the Report Card Template

Go to School > Communications > Templates.

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Click on the Report Card Template to see or edit what is contained in the email template.

After making any changes to the text or merge fields, select Save Email Template Changes or Reset Email Template to default to revert this template to the original version we set up.

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Sending Report Cards by email

Go to Students > Report cards and select your report.

Sharing all students' reports

Click one of the green buttons on the right-hand side, either Email all reports to primary guardians or Email all reports to students.

Top Tip: Can't see this button? Make sure you've added students to the Report Cards tab.

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Use the From drop-down box to select who to send the report card as (providing you are a Permitted Sender).

Choose how to combine the emails, then click Send email at the bottom of the slide over. 

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The signature at the bottom of the email is determined by the sender's name and job title. To see how to change this if it's incorrect, take a look at this article.

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Sharing only certain students' reports

Tick the boxes next to the students to select, then click the blue pencil icon to select Share via email.

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Use the From drop-down box to select who to send the report card as (providing you are a Permitted Sender).

Choose how to combine the emails, then click Send email at the bottom of the slide over.

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The signature at the bottom of the email is determined by the sender's name and job title. To see how to change this if it's incorrect, take a look at this article.

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What do the ticks and crosses mean in the Shared via email column?

The Shared via email column will only show as a tick when all recipients have been sent the report card successfully.

If you see a cross in this column, the email has not been sent to one or more guardians. They may be missing an email address, or have an incorrect email address logged on their profile. 

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Which guardians will receive the email?

The email and report card will be sent to all Primary Guardians linked to the student.

  • Guardians who are Legal Guardians but not Primary Guardians will not receive the email. If you need to send them the report, you would need to send them an individual email and attachment. You can view more information about guardian statuses here: Assigning family as Primary or Legal Guardians
  • Primary Guardians who are unsubscribed from communications will receive the email. You can view more information about unsubscribing from communications here: How do I stop communications being sent to this guardian?

If you don't want to send a report card to a certain guardian, you can remove them as a Primary Guardian (if this isn't a status they should have) or use the tick boxes next to the student names in the Report Cards to select specific people to send the report cards to.

 

 

Sending Report Cards via the Parent Portal or Student Portal

Go to Students > Report cards. Select your report, then click Share Report Cards.

Top Tip: Can't see this button? Make sure you've added students to the Report Cards tab.

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Select to Add the report card to the parent portal or student portal and click Share Report Cards. You can see how this looks here:

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