Chloe-Hughes
Articles
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Alerts for safeguarding notes on My Homepage
Whether you can record and see Safeguarding Notes and Alerts depend on your permissions: To record the Safeguarding Note, staff will need the Safeguarding: Add Safeguarding Note permission. To del...
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Dual Nationality
There isn't a way to set a nationality to display Nationality 1/ Nationality 2 (e.g. Poland/ United Kingdom). You will need to add both nationalities separately. If the student has no Nationality...
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Replacing a student's UPN
If you need to add a UPN because the student currently doesn't have one, follow this article on Adding a UPN to a student. Permissions You will need the Identity: Administer All/My Students permiss...
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Student Contact Details report - edit or delete emails or phone numbers in bulk
You can see a report of student's email address and telephone number by going to Students > All Students > Bulk Update > Student Contact Details. The information is all on one page and will save yo...
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Why are the Training Courses not showing in the Course Attendance page?
A training course might not show in School > All Staff > Staff Development > Training Courses > Course Attendance. If you click into your training course from the All Training Courses page, it won'...
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Change the end time of the school day
You can change end times in bulk, for instance if you finish early on Fridays, using the School > Timetable > Timetable Slots page. This article outlines how to do this including how to change the...
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Get a list of all the Training Courses a staff member has attended
You can get a breakdown of attendees for training courses in bulk for each course, or see a list of all the training an individual staff member has taken. If you need to set up Training Courses, yo...
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Attendance marks for previous school from an imported CTF
To see student's attendance from their previous school, go to the student's profile. Select Attendance > Previous Schools from the left-hand menu. This will only give you an overview of percentage...
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What is included in a CTF?
A Common Transfer File (CTF) is a standard format for sending student data between schools, often used when a student transfers schools. A CTF can be used to: Create new student profiles Update in...
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How to use the Arbor Help Centre
The easiest place to find information about Arbor is to jump right into the Help Centre. With hundreds of articles with step-by-step instructions (including searchable Census error codes and quer...