Chloe Hughes
Articles
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Add, edit, change or delete Child Protection Statuses or notes
Permissions required If you don't have these permissions, ask your admin team to assign them to you. Child Protection Status and Notes: Administer All Students or Administer My Students - You will...
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What does Mobile (Y5 & Y6) and Mobile (Y10 & Y11) mean?
You will find a list of your Mobile (Y5 & Y6) and Mobile (Y10 & Y11) students in Arbor - this is a list of students who joined your school at a vital time in their school life. Mobile Y5 & Y6 rela...
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What is the SEN Ranking for?
You will see, when adding an SEN, there is option to input a ranking. If you need to find out how to add an SEN, follow the Educational Needs section in this article. This ranking will help when...
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How to troubleshoot or report API 3rd party integration issues
Use this article if information is not showing correctly in your connected 3rd party app, or if information is missing. Issues with 3rd party integrations are typically handled by the 3rd parties i...
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Why does my meal provision say 'Price missing for some students'?
When setting up Meals, it may say that a price is missing when your prices don't cover the whole academic year. This may be due to: you don't have Payments - please see this article for guidance ...
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Can we unsubscribe a student from communications?
It isn't possible to unsubscribe a student from emails or SMS, only guardians. This is because if you are communicating with a group of students, every student in that group likely needs to know th...
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Why are the Training Courses not showing in the Course Attendance page?
A training course might not show in School > All Staff > Staff Development > Training Courses > Course Attendance. If you click into your training course from the All Training Courses page, it won'...
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Get a list of all the Training Courses a staff member has attended
You can get a breakdown of attendees for training courses in bulk for each course, or see a list of all the training an individual staff member has taken. If you need to set up Training Courses, yo...
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Where do I set my Published Admission Numbers (PAN)?
To be able to see your PAN, make sure you have first set up your intake season by following this article. Go to Students > All Students > Applicants. Select the intake season you wish to set the PA...
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Find a profile using the Arbor ID
Every profile, Staff, Student and Guardian, will be assigned a unique ID number when their profile is created. See further details here: Using Arbor ID and unique identifiers For Students and Staf...