- Using Messaging for Support
- Using the AI chatbot
- Arbor AI FAQ's
- Introduction to Arbor Labs
- Setting up a dummy student, staff or guardian profile
- Print Preview Report Cards and Communications
- New user training guides
- Introduction to Arbor - Guide for new Admins, Data Managers and Back-office Staff
- How to navigate and get around Arbor
- Keyboard Accessibility in Arbor
- Ask Arbor
- Is there a Document Management area to view all attachments in Arbor?
- Find a profile using the Arbor ID
- What does being a Cloud-based system mean?
- Arbor Business Continuity Recommendations
- Top Tips for using the Arbor MIS efficiently
- Top Tips for using Arbor on your computer
- Why is Arbor not working?
- Tables across the MIS
- Why can’t I add a National Insurance (NI) Number?
- September troubleshooting top tips guide
- Prepare for Ofsted using Arbor
- Approving a data sharing agreement from your MAT
- Make, download and print charts and graphs of Arbor data
- Add, edit or delete a National Insurance NI number
- Using and reporting on Arbor IDs and unique identifiers
- ID cards and ID card numbers
- Why have the hours saved as 0?
- Mark a profile as Deceased
- Which browser should we use when accessing Arbor?
Help Centre
Hi, how can we help?
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Hello!
To get you the best help, please let us know if you are a:
Hey parent/guardian
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
Hey student!
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.