Chloe Hughes
Articles
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Why are students who have left included in my Custom Report?
You will have set the Date Range in Step 2 out of 8 of the Custom Report to be 'Current Academic Year'. This means that all the students that have an active enrolment at some point this Academic Ye...
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Attendance Certificates for Students with 100% Attendance
You may wish to generate attendance certificates for only students who have 100% present attendance and no Late marks. To enable you to select this student group, you need to first set up these stu...
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Amending an attendance mark for a student
There are many different pages you can edit attendance marks from. In this article, we'll show you the most common areas. If the mark was migrated over from your previous MIS (it was not added in A...
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Percentage attendance for each student
The Statistics page is an extremely powerful page you can use to create almost any type of attendance report. Please note: If you want to schedule this report to be sent out, you’ll need to instead...
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Linking Doctor's Medical Practice information to a student
Go to the Student Profile, scroll down to the Medical section and click +Add. Select Medical Institution Relationship. Enter the information and click the green Add Relationship button. If yo...
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Can I send Mail Merge Labels?
If you want to create labels, follow this article. You cannot turn labels into mail merge emails or SMS, but you can share them in bulk if needed: Can we share documents in bulk via email or the Po...
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Why is the school not on the list when exporting a CTF or adding Education and Employment History?
If you can't select a school when generating a CTF or adding Education and Employment history, this usually means you have not yet added the institution to your site. Arbor won't create a list of s...
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Add and attach a Birth Certificate
Please note: You cannot add attachments at the same time as adding the other Birth Certificate details. You have to add the document to be recorded in Arbor, then go in and add the attachment. Clic...
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Why is X or I showing on the Attendance Certificate?
Some marks will show on attendance certificates: An X will show on the Attendance Certificate for any marks that will map to an X. This includes any Covid-related codes that begin X0-, such as X06...
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How should we promote the Year 6s, Year 11s or Year 13s?
If students have reached the end of their time at the school with you, you can leave them blank when promoting Year Groups. This is due to them not having a year to go into within your school. If ...