Customer Ops Team
Articles
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What migrates to Arbor - Bromcom.bak
Last Updated: 17/10/2025 This document should be used to understand what data we are able to migrate when performing a Bromcom .bak (backup method) migration to Arbor. This list provides a general ...
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What migrates to Arbor - SIMS GroupCall
Last Updated: 04/04/2025 This document should be used to understand what data we are able to migrate when performing a SIMS GroupCall migration to Arbor. This list provides a general overview of ea...
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What migrates to Arbor - SIMS.bak
Last Updated: 17/11/2025 This document should be used to understand what data we are able to migrate when performing a SIMS .bak (backup method) migration to Arbor. This list provides a general ove...
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Understanding Programmes and Learning Activities in Welsh Schools
This guide outlines how Programmes and Learning Aims (also known as Learning Activities) are structured and managed within Welsh schools, detailing the various fields involved and how to update the...
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Using the Payments In-App Help Guide
This article explains how to access and use the Payments In-App Help Guide in Arbor, which provides simplified guides and checklists to help you set up and use payments. The guide aims to simplify ...
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Staff Profile - Left-Hand Menu
This guide explains the Staff Profile's left-hand menu features, including System Engagement (login details), Calendar (events and live feed), Communications (logs and sending), Absences (records a...
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Welsh Schools’ Post-16 Census/Data Return
The Post-16 Data Return feature in Arbor Wales allows schools to generate their annual statutory Post-16 Data Return as required by the Welsh Government. This process is essential for schools in Wa...
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EXAM_RESULTS_HYDRATED in the BI Connector
The EXAM_RESULTS_HYDRATED table in Arbor's BI Connector is designed to provide a filtered view of qualification awards, primarily for calculating metrics used in student summaries and headlines. It...
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Staff Profile - Main Page
This guide is the second in a series. The guides in this series are: Staff Profile - Introduction Staff Profile - Main Page Staff Profile - Left-Hand Menu Each section of this guide corresponds to ...
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Introduction to Payments in Arbor
This article provides an introduction to managing payments in Arbor, outlining the steps schools can take to set up and utilise payment features effectively. It discusses getting started with setti...