Customer Ops Team
Articles
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Card Payments Setup - 6. Adding a bank account for payouts
This article guides you through the fifth step in setting up card payments in Arbor, which involves adding a nominated bank account for payouts.This guide is the sixth in a series. The guides in th...
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Rotating Meal Menus - Frequently Asked Questions
This article answers frequently asked questions about managing and setting up Rotating Meal Menus. including This article is the last in a series of six. The other guides in this series are: Rotati...
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Setting Up Meals - Step 5 - Managing Attendees
This guide takes you through the fifth step in setting up a meal in Arbor, which involves adding students to your meal sittings. This guide shows you how to automatically add students to a sitting ...
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Student Profile - Other Areas
The final guide in the Student Profile series covers sections in the left-hand menu like Calendar, Activities, Meals, Looked After (In Care), Examinations, Reports, Educational Needs, Interventions...
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Card Payments Setup - 7. Checking your details
This article guides you through the sixth step in setting up card payments in Arbor, which involves checking your payment details before submitting them for verification and accepting the Terms and...
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Setting Up Meals - Optional - Regular Meal Choices
This guide takes you through the sixth step to setting up a meal in Arbor, adding Regular Meal Choices for students. This step is optional. This part of the setup assigns each student a preset meal...
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Card Payments Setup - 8. Confirming and troubleshooting verification
This article guides you through what to do if your payment identity verification fails after you submit your documents. This guide covers verifying that your card payments are successful and how to...
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Setting Up Meals - Frequently Asked Questions and Further Reading
This guide takes you through frequently asked questions and further reading once you've set up a meal in Arbor.This guide is the second in a series of eight. The other guides in this series are: Se...
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Card Payments Setup - 9. Enabling Customer Account Types
This article guides you through enabling card payments on Customer Account Types once you have completed the identity verification steps.This guide is the ninth in a series. The guides in this seri...
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Card Payments Setup - 10. FAQs and further reading
This article answers frequently asked questions about Arbor's card payment setup process.This guide is the last in a series. The guides in this series are: Introduction Verifying school details Upl...