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Jonathan
Articles
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Unknown and uncategorised meals and how to fix them
This article will show you how to resolve unknown and uncategorised meals. When looking at your School > Meals > Daily Summary page, you may see a Provision category named Unknown Meal. When loo...
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Initial balances have been set incorrectly
If you have incorrectly set initial balances for students, you can delete the invoice by following the steps below. Please note that this process: cannot be used for credit notes - if a credit no...
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Inspect and fix CTFs errors
Occasionally you might encounter errors with CTFs. For example, a student's destination school may contact you to say they can't upload a CTF export due to an error. In this article we'll go throu...
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The year group a student joined in is missing
When looking at the Enrolment section on a student's profile, Arbor shows you the date and in what year group the student joined the school. Schools that manually migrated to Arbor might find th...
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Assigning a student EAL status
To add EAL status to a student's profile, you will need to go to the Language abilities section. The quickest way to find this section is by clicking the View drop-down menu, towards the top of a s...
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Set a student as Pupil Premium
The Pupil Premium Eligible tag is set by selecting one or more indicators from a student's profile. This guide will go through each of them and explain how to add them to a student's profile. In th...
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Custom Single Central Record (SCR)
You can create a custom Single Central Record (SCR) in the Custom Report Writer if you want to add additional columns that aren't included in our out-of-the-box School Single Central Record (SCR). ...
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Student Numbers
The Student Number is a field that schools can use if they wish to record any student number such as ID badge numbers or admission numbers. You can see and edit a student's Student Number in the Id...