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  1. Arbor Help Centre
  2. Payments, School Shop, Meals, Clubs and Trips
  3. Meals
  4. Meals FAQ
  5. Meal Payments FAQs

Meal Payments FAQs

  • Can we charge for a meal if a student is absent?
  • Can we prevent a student's Meals account going into debit?
  • How to ensure FSM / UFSM students are not charged for meals
  • Student has been charged the wrong amount for meals
  • How can I manage Meal Balances and Meal Payments?
  • Meal account balances for students who left last year
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Contact Us

Arbor Education
Floor 4, FORA
21-33 Great Eastern St
London
EC2A 3EJ

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Hello!

To get you the best help, please let us know if you are a:

Hey parent/guardian

If you need help with your child's account, click here to browse our help materials.

If you still need help, please contact your child's school directly, as we can't give advice or troubleshoot your account for data protection reasons

Hey student!

If you need help with your student account, click here to browse our help materials.

If you still need help, please contact your school directly, as we can't give advice or troubleshoot your account for data protection reasons.