Gwyn Mabo

1. Parent Portal and App for Admins
2. Managing the Parent Portal and App
3. Using the Parent Portal and Parent App for collecting student and applicant details

Hi Damon, students need to have an active or future enrolment for their guardians to be able to log in and update information using the Parent Portal/Arbor App. To do this, you will have needed to ...

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• Wedi'i greu Mai 11, 2021 12:55
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1. Parents Evenings
2. Setting up Parents Evenings (Guardian Consultations)
3. Introduction - Setting up Parents Evenings (Guardian Consultations)

Hi Yvonne, please get in touch with your school. They will be able to help you book a meeting.

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• Wedi'i greu Mawrth 16, 2021 08:01
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1. Students and Guardians
2. Parent Portal and App - Payments, School Shop, Meals, Clubs and Trips
3. Using the Basket to make payments on Parent Portal

Hi Penny, this isn't currently on our roadmap, but it would be great if you could submit your feedback: https://support.arbor-education.com/hc/en-us/articles/360003233517

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• Wedi'i greu Mawrth 11, 2021 13:30
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1. Parent Portal and App for Admins
2. Access to the Parent Portal and App
3. Common login issues with the Parent Portal - why can’t parents log in?

Hi Theclar, if you're having issues booking a slot or for anything else, please contact your school directly - they will be able to check the settings to resolve any issues.

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• Wedi'i greu Mawrth 04, 2021 11:58
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1. Arbor - Getting started
2. Arbor FAQs
3. Changing the school logo

Hi Adrian, please get in touch with us at myteam@arbor-education.com so we can help figure out why this is happening.

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• Wedi'i greu Mawrth 02, 2021 14:22
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1. Students and Guardians
2. Parent Portal and App - Profiles, messages and meetings
3. The Calendar and timetable on the Parent Portal and Parent App

Hi Penny, thanks for your comment. I'm afraid we wouldn't advise running your digital/remote classes through Arbor, as all students who are not physically present on site due to the school being cl...

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• Wedi'i greu Chwefror 02, 2021 08:28
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1. Parents Evenings
2. Setting up Parents Evenings (Guardian Consultations)
3. Introduction - Setting up Parents Evenings (Guardian Consultations)

Hi Ranee, this isn't a bug - it sounds like a step has been missed out when setting up the parent's evening. If you aren't able to book a slot, this means the staff member hasn't been given a perio...

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• Wedi'i greu Ionawr 11, 2021 08:44
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1. Students and Guardians
2. Parent Portal and App - Profiles, messages and meetings
3. Booking Guardian Consultations (Parent's Evenings) on the Parent Portal or Parent App

Hi Taimi, if you aren't able to book a slot, it means the staff member has not been given a period of availability - you'll need to contact your school and ask them to add this into their setup to ...

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• Wedi'i greu Ionawr 11, 2021 08:43
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1. Students and Guardians
2. Parent Portal and App - Getting started and logging in
3. A quick introduction to Arbor for guardians and parents

Hi Mahyar if you can't see your other child, please contact your child's school directly. They'll be able to sort this out for you, as it might be that your profile is duplicated or that they haven...

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• Wedi'i greu Hydref 07, 2020 14:31
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1. Staff Profiles, access and HR
2. Staff
3. My Calendar, calendar colours and calendar syncing

Hi Iain Holmes, thanks for leaving a comment! It is currently possible to sync your Arbor Calendar with Outlook using SalamanderSoft. If this looks like a good option for you, please get in touch w...

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• Wedi'i olygu Awst 24, 2020 15:31
• 0 pleidlais