Help Centre
Here are some commonly asked questions about using the Parent Portal or mobile App. Because your child's school manages your account, we can’t access your profile without speaking to them first. You’ll need to contact them directly if you can’t find what you’re looking for here, and they should be able to answer your question!
To get you the best help, please let us know if you are a:
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.