This article explains how to change membership periods for a club, detailing the steps to take before and after students have booked sessions. It covers editing membership details, cancelling and refunding memberships, and ensuring guardians can sign up for the new period.
You can change membership periods before or after your sessions have started, as long as no students have been booked onto a session yet. Follow the instructions below to see what you need to do.
Before students have booked on
You can make any changes needed before any students have booked on.
Go to School > Activities > Clubs. Click on the club.
In the Membership Periods and Prices section, click the membership period. Click Edit in the slide over, then edit the Availability, period or pricing basis.
You can also delete the membership period and set up a new one.
After students have booked on
Go to School > Activities > Clubs. Click on the club.
If you try to click on the membership period to edit it, you'll see you can edit the price but not the Availability dates.
First, you'll need to cancel and refund any incorrect memberships that have already been booked: Cancelling and Refunding Club memberships
Next, you'll need to make sure the incorrect Membership Period is set to Guardian Portal Sign-up? is No. You can edit this by clicking Edit and removing the dates.
Add the correct Membership Period and make sure guardians can sign up to this one.
Finally, you will need to either:
- Get parents to sign up to the new period: Signing my child up for a Club on the Parent Portal or Parent App
- Manually sign up the children who were cancelled: Manually signing students up to a club
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