When Arbor AI generates responses, drafts emails, or writes reports across the school, it will read this global context first to ensure its outputs align with your school's rules, terminology, and expectations. This is a massive time-saver, as it means individual staff members do not have to constantly remind the AI of the school's core policies.
The Administering and Managing Arbor AI Series
This guide is a part of a series. The guides in this series are:
Permissions
You need the School: Arbor AI: Administer Arbor AI change theArbor AI personalisation for your whole school.
If you do not have this permission, please speak to your school admin team about adding this permission using these instructions.
Why use personalisation for the whole school?
While individual staff members can personalise Ask Arbor to suit their own roles (e.g., "I am a Year 6 Teacher"), administrators can also provide overarching, global context about the school.
This helps ensure consistency in how Ask Arbor responds and behaves across your school, for example, using this global personalisation you can force Ask Arbor to use a similar tone regardless of which staff member is using it. Furthermore, by providing context on how your school functions day-to-day, the Ask Arbor will know this regardless of who it is talking to in the moment.
The guidelines you set globally affect all users and responses throughout the system, regardless of whether they have set personalisation themselves or not.
How to set up Global Personalisation:
Navigate to: School > Arbor AI > Personalisation.
Enter your specific school rules, terminology, or focal points into the boxes.
Click Save Changes.
Additional School Context
You can provide additional context about your school, such as school focus and expectations.
An example would be: We have a strong focus on behaviour and always doing your best; this should be referenced where possible. Students are expected to have at least 97% attendance, and we do not tolerate term-time holidays.
Tone
You can tell Arbor AI what kind of tone or voice you want to use in it's responses. This is particularly useful when you're using the Suggest Comms feature.
An example of the tone guide would be: Be professional and friendly. Always use simple language, but be encouraging.
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