Primary Onboarding Weeks 5 to 8

So you're halfway through onboarding and your Arbor MIS is due to launch.

Here is a breakdown of what you can expect over weeks 5 to 8 of your onboarding journey. 

Week 5

What happens this week? 

This week your new Arbor MIS will launch! You’ll receive an email with instructions on how to log into Arbor so you and your team can start using the system to take attendance.
You’ll need to check Arbor over the coming weeks to make sure you’re happy with the data that is in your system. You can do this by downloading the Data Migration Report and checking your Data Quality Dashboard.
To save time on your first day we have top things to consider on your first day using Arbor - take a read of this before getting started on the below.

Where on the timeline are we?


Actions for this week

Top tip for week 5!

We recommend that you and your team bookmark your school's Arbor URL in your Chrome browser, you can also bookmark your favourite Arbor pages that you visit frequently to make them quicker to access!

Week 6

What happens this week?

It's official, you've had Arbor for a week now! Last week you and your team logged into Arbor for the first time and you may have started using the system to take attendance.

This week is a key week in the quality checking of your Arbor data, you’ll need to sign off your Data Migration Report in Arbor to confirm you’re happy with the data we have migrated from your previous MIS.

Where on the timeline are we?



Actions for this week

  • Sign off your data migration report
  • Check-in with staff on their access to help and support
  • Check your third-party apps are approved as required

Top tip for week 6!

Making sure your team has all the resources available to them early on will ensure they succeed. We recommend checking in with them to make sure they accessed the Help Centre, and are able to contact support when needed.

Week 7

What happens this week? 

Your onboarding is almost complete!
This week is a good opportunity to really start to learn more about Arbor and embed the processes you’ll want to use Arbor for going forward.
You should spend some time getting used to all the support options available to you and your team. We would recommend taking some time to navigate our Help Centre and Community so that you're familiar with them.

Where on the timeline are we?


Actions for this week

  • Sign up to the Arbor Community.
  • Introduce yourself to the community in the Meet your Community area.
  • Take a look at our Help Centre and don't forget to bookmark any important pages.

Top tip for week 7!

Make sure you have access to and have bookmarked the upcoming webinars section on the help centre here. Our expert Support Team occasionally hosts free to join webinars on different topics, such as Census, New School Year Setup, increasing parental engagement, etc. The webinar recordings can be sent over to you even if you can’t attend them live, so if there is something coming up that you find interesting it’s worth signing up. You can also see a list of our past webinars here!

Week 8 

What happens this week?

Your final week onboarding to Arbor! We've loved working with you to help get you started and we can't wait to see what you do next with your new Arbor MIS.
Over the next couple of days, your Account Manager will reach out to introduce themselves.

Where are we on the timeline?


Actions you've completed over the last few weeks

  • You've completed your data checks
  • You migrated your data to Arbor
  • You've signed off your Data Migration Report
  • You've booked your training and maybe even completed some sessions
  • Staff have logged in and are getting used to their new MIS
  • You've started using Arbor to take attendance

Top tip for week 8!

Make sure you've joined the Arbor Community and are familiar with our Help Centre. Why not make sure you've bookmarked how you can get in touch with help and support when needed you can find out how you can get in touch here.


Why not join in the conversation in the Arbor Community?

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