Welcome to Arbor!
Congratulations on choosing Arbor as your new MIS and welcome to the Arbor community of schools! We're excited to get started with your move to Arbor and hope you are too!
So how does onboarding work?
Each week, you'll get an email from our Onboarding Team with guidance and resources to help you get ready for your move to Arbor.
Your Onboarding is an 8 week journey split into two parts, Pre Launch (weeks 1-4) and Post Launch (weeks 5-8). The Pre Launch phase is all about getting prepared and ready to go live with your new Arbor MIS. Once you get access to your Arbor site in Week 5, the onboarding team will be with you for a few more weeks to help guide you with getting up and running on your new Arbor MIS.
Week 4
Week 7
Now you're starting to familiarise yourself with your new MIS, it's time to learn more about your Arbor and how you can make the most of it! Take the opportunity this week to book any outstanding training you may have and begin to embed the processes you’ll want to use in your new MIS for going forward. And make sure check in with your team and see how they are getting on! If they need any help and support, make sure they know where to go.
What do you need to do this week?
Ready to take your MIS to the next level? Now is a great time to set up any additional modules you have been thinking about introducing to your Arbor MIS*. Of course, there is no right or wrong way to use Arbor and if you would like to stick to the basics, that is absolutely okay too!
You may have already purchased some training to help you set up these additional modules, so if you haven't already, book onto a training session to see what you need to do.
*Module availability will be dependent on what Arbor package you have purchased. If you would like to upgrade your package, contact the onboarding team and let them know. They will be able to put you in touch with your Account Manager to discuss this with you.
Make sure to check-in with your staff to make sure they're getting on okay using Arbor. Do your staff have the correct business roles and permissions for their day-to-day activities? Do they need a little more guidance on certain areas of the system? Send them the link to our Help Centre and feel free to share any helpful guides/videos/webinars you find too. Teamwork makes the dream work!
We're confident by this point you'll be well on your way to becoming an Arbor Pro, but don't forget to make the most out of any training you have purchased. It's important in those first few weeks of going live with your new Arbor MIS that you attend any Post-Launch training you may have purchased. So if there's a few sessions you need to attend, make sure you get them booked in!
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