Primary Onboarding Weeks 5 to 8

It's time to check out your new Arbor MIS!

The moment you've been waiting for has arrived! Your new Arbor MIS is now ready. I hope you're as excited as we are and are ready to hit the ground running!

Here's a breakdown of what you can expect over the Post Launch (Weeks 5-8) part of your onboarding with Arbor. 

Post Launch Weeks 5-8

Week 5 Week 6 Week 7  Week 8

This week you go live with your new Arbor site! It's important that you follow our Getting Started with your Arbor MIS 'go live' checklist, as this will help you take those first steps to get set up and ready to start using your new Arbor. Now you are live with Arbor, make sure to stop using your old MIS.Week 5.png

What do you need to do this week?

1. Read our 'Go Live' Checklist carefully

Our tried and tested data migration process has done the heavy lifting, but there are a few steps you'll need to complete before you can use Arbor.

Our Go Live Checklist will help you take those first steps, and minimise any issues you might face on Go Live day. 

2. Get Logged in

Now you have read our getting started checklist and know what to expect, it's time to get logged in.

The project leads at your school will receive an email with instructions on how to log into Arbor for the first time. Once they have logged in for the first time and are ready for all staff to log in, they will share your Arbor URL. If you need any help logging in for the first time, please follow these steps here.

3. Start checking your Data

Following migration, it's very important to check the data in your new Arbor system to make sure that everything has migrated as it should.

You must complete these checks within your first two weeks using Arbor - otherwise, we might not be able to fix any errors you find. You should start to use your Arbor site straight away - we can fix errors in the background.

For more information on how to check your migrated data, please follow the steps in this guide here

4. Approve any third-party applications 

You should have already notified any third party systems of your move to Arbor. Now that you're live, you'll be able to approve and test these connections.

Not sure how to do this? We have all the guidance you need in our go live check list here

Need any help? If you get stuck with anything get in touch with The Onboarding Team. You can contact the Onboarding Team by clicking Contact Us in the top right of the Help Centre and select Onboarding, migration and moving to Arbor. They'll aim to get back to you within 24 hours during the school week, and if it's something they can't help with, don't worry, they'll find someone that can!
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