This article addresses the error message regarding staff members under 21 years of age on census day who are not expected to have EYTS. It provides steps to review the staff profile, check the date of birth, and verify qualifications before submitting a validation note.
Error Message: Person is not expected to have EYTS and be under 21 years of age on census day.
Resolution:
- Go to the staff profile
- Review staff members date of birth
- Review Qualifcations and Checks
If you are happy with the staff members date of birth, their EYTS and that they are younger than 21 before census day then submit a validation note on collect.
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