Help Centre
Guardians cannot see any details of User Defined Fields (UDFs) on the Parent Portal or Parent App. This means schools can use UDFs for data they don't wish or need to share with parents.
If you did want to share any information about what data is help in UDFs with guardians, you could share them in an email or SMS: Creating a Mail Merge using data from a Custom Report Writer report
To get you the best help, please let us know if you are a:
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.
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