Arbor Help Centre
Parent Portal and App for Admins
Managing the Parent Portal and App

Can parents see communications on the Parent Portal or Parent App?

Gwyn Mabo

November 27, 2023 13:31

It is not possible for parents and guardians to view these Communication Types on the Parent Portal or Parent App:

SMS or texts
Emails
Letters

There is not a way for parents to see a list of communications sent to their mobile phones (SMS) or their email inboxes. Should you wish to add feedback on this, you can comment here: Communications Improvements

Parents can only view In-app messages.

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