Can we issue refunds for amounts less than £1?

You can issue refunds for any amounts for Clubs and Trips. For Wraparound Care, School Shop, Meals and other Customer Account Types, the minimum card payment amount you can refund is £1.

You can see how to make refunds here:

If you want to refund a balance by card that is less than £1, you can:

  • Record a cash or cheque refund and give the money back to the parent outside of Arbor
  • Refund £1 by card and either absorb the cost or request the parent pays via cash
  • Implement a policy to not refund accounts for amounts less than £1


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