How do Cashless Catering payments show on the Parent Portal?

Once your school has set up the integration with Civica or Live Register, when logging into the Parent Portal, you can see the Cashless Catering account balance on the main dashboard.

Clicking on this account will take you to the Payments summary screen for the account, which will look the same as if your school doesn't use Cashless Catering: Payment accounts and topping up the meal account on the Parent Portal or Parent App



The Invoices page will show all invoices generated for the account, with the total invoice amount and items purchased.

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The Top-Ups page includes card payments made by parents through the Parent Portal and Parent App, by the school through Arbor, and via the Cashless Catering System (for example via on-site top-up machines).

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Credit Notes

The Credit Notes page will show any credit adjustments made to the account, either via Arbor or via the Cashless Catering System.

  • If a credit note has been linked to a previous invoice item, the item is listed.
  • For general credit notes, the Items field is blank.

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