Aimee Montoya
Articles
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How can I log meals for afternoon only nursery students?
If you have nursery students who attend nursery in the afternoons only but have a meal at school, you might want to log this on Arbor with the other children's meals. There are two options, shown b...
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Change the year group linked to a registration form
You may decide that you want to have mixed year groups in your registration forms, or that you don't have the right year groups linked to your registration forms in Arbor. It isn't possible to add ...
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What is the Other section of the student profile?
Each student has an Other section near the bottom of their profile, containing information that doesn't fit anywhere else on a profile. Permissions You'll need the Admin: Administer All/My Students...
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When will students and guardians be able to see the new year teacher and registration form?
When working through the New School Year Setup process, you'll be asked to: indicate the teachers for your classes in Step 3 (Year Groups and Registration Forms). schedule registers in Step 6. On...
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How do I check what my registration times are this year?
When you're completing step 6 of the New School Year Setup process to schedule courses and classes and your registration form timetable sessions, you might want to check what your current registrat...
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Can I remove a teacher from a lesson?
You might want to remove a teacher from a lesson if the lesson is no longer taking place. This might be useful if you have year 11 students on study leave and you want to free up their teacher to t...
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Custom Report won't load, is broken or not working
Sometimes you might find that you can't view or open a custom report you've made in Arbor. You might get an error message instead of seeing the report. You might get the error message '504 Gateway'...
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Will parents receive more than one password reset when login details are sent?
In Arbor, each parent should have one profile and thus one account. All of their children should be linked to their one guardian profile in Arbor. They will only have one username and password per ...
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Can I change if students can submit their assignments via Arbor or in person?
You may want to enable students to submit their assignments via the Student Portal or keep it to an in-person submission. If you change your mind about this, you can follow our steps below to chang...
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How can parents sign up for the Parent Portal or Parent App if they have a child at more than one school using Arbor?
When a parent logs into the Parent Portal or the Parent App they can see details about their children that attend one school using Arbor. If they have two children attending the same school, they c...