Chloe-Hughes
Articles
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Why are the Training Courses not showing in the Course Attendance page?
Training courses may not appear in the Course Attendance page if an event has not been created for the training. Ensure the course includes a date and time for attendance to be recorded properly. A...
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Change the end time of the school day
This article explains how to change the end times of the school day in bulk, particularly for early finishes on Fridays, and provides guidance on editing individual timetable slots, lesson times, r...
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Get a list of all the Training Courses a staff member has attended
You can get a breakdown of attendees for training courses in bulk for each course, or see a list of all the training an individual staff member has taken. If you need to set up Training Courses, yo...
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Attendance marks for previous school from an imported CTF
To see student's attendance from their previous school, go to the student's profile. Select Attendance > Previous Schools from the left-hand menu. This will only give you an overview of percentage...
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What is included in a CTF?
A Common Transfer File (CTF) is a standard format for sending student data between schools, often used when a student transfers schools. A CTF can be used to: Create new student profiles Update in...
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Delete a Medical Event
This article provides a step-by-step guide on how to delete a medical event from a student's profile, including navigating to the medical section and confirming the deletion. 1. Go to the Student P...
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How to use the Arbor Help Centre
The easiest place to find information about Arbor is to jump right into the Help Centre. With hundreds of articles with step-by-step instructions (including searchable Census error codes and quer...
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Bulk update students' Education history
This article explains how to bulk update students' education histories for past or future schools efficiently, particularly useful for multiple students from the same institution. It details the st...
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School Notices on your homepage
School notices can be used to create messages for your staff members within Arbor. These aren’t displayed on the Parent Portal or Student Portal if you also use these. All school staff can see noti...
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Find a profile using the Arbor ID
Every profile, Staff, Student and Guardian, will be assigned a unique ID number when their profile is created. See further details here: Using Arbor ID and unique identifiers For Students and Staf...