Chantel
Articles
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Can I change a user account type from guardian to staff
No, cannot change a guardian profile into a staff profile or vice versa. If you have a guardian that is also a staff member, they would need to have a separate staff profile (which will allow them...
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Can you merge a guardian into a staff profile?
No, you will not be able to merge a staff profile into a guardian profile or vice versa. To access both: Arbor as a staff member the Parent Portal and the Arbor App as a guardian the user should ...
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Can guardians see Medical Events on the Parent Portal and Parent App?
No, medical events are not visible on the Parent Portal or Parent App, in the medical section on their child's profile. Schools should record medical events via Arbor if they wish to have an elect...
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Delete guardian contact details
This article explains how to delete or edit guardian contact details in a user profile, including instructions for handling shared telephone numbers across multiple profiles. You may need to remove...
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How to use meals day-to-day
This article provides guidance on how to manage daily meals in a school setting based on different meal setup configurations. It outlines three options for handling meal choices: with regular meal ...
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Add or remove staff from a single lesson
This article explains how to add or remove a staff member from a single lesson in the lesson dashboard, including steps for accessing the dashboard and limitations on removing staff assigned as Aca...
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Is there a character limit for classes in Timetabler?
There is no character limit when creating course or class names in Timetabler. You can use as many characters as you need to. This will then be the displayed course or class name of the top-level c...
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Reporting on Dual registration students
This article explains how to create a custom report in the Custom Report Writer to list students with Dual Registration enrolment modes. It details the steps to select relevant columns and apply fi...
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Can you print off a staff member's timetabled registers for the next 2 weeks?
You cannot print lesson registers for specific staff members for a two-week period; only one register can be printed at a time. However, you can download the staff timetable for a two-week date ran...
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Can I enrol a student as dual registered on the applicants page?
No, you can't enrol a student with any other enrolment mode other than a single registration when enrolling a student through the applicant section. If a student is dual registered, you would enrol...
