Chantel Stewart
Articles
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Delete a custom group
You may want to delete a custom group you have created if it is no longer needed. To do so, go to School > School Structure > Custom Groups. Select the custom group, then click the Delete Group o...
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Can I change a user account type from guardian to staff
No, cannot change a guardian profile into a staff profile or vice versa. If you have a guardian that is also a staff member, they would need to have a separate staff profile (which will allow them...
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A student is enrolled into the wrong year group
If a student has been enrolled into the wrong year group you can transfer or enrol them into the right year from either the enrolment section or on the individual student's profile. From the Enrol...
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Add or remove staff from a single lesson
You can add a staff member to a single lesson, meaning this one lesson will appear in their calendar. If this is for cover purposes, we'd recommend instead using the Cover area. To get to the les...
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Number of students in year groups doesn't match the number in registration forms
The number of students in your year groups may not match the number of students enrolled in the registration forms. To get the numbers to match, first check that all students enrolled in the year g...
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How to use meals day to day
This help centre article will explain how to use meals daily. The best way of doing this will depend on how you've set up your meals on your site. To see which setup your school uses, go to School ...
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See what percentage of students are Pupil Premium
The easiest way of seeing what percentage of your cohort are Pupil Premium, or other demographics, is to go to Students > Enrolment > Statistics. Click into the filters, and select to show students...
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What are inactive permissions?
Inactive permissions are permissions that are currently not in use anymore on Arbor. Although they are still displayed in the permission section, you can ignore these. Staff members cannot be assi...
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Can you print off a staff member's timetabled registers for the next 2 weeks?
No there is not a way to print off lesson registers for particular staff members for 2 weeks. You can only print one register at a time. Please see the guide on how to print registers here. Alterna...
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Reporting on Dual registration students
You can create a custom report to find a list of students who have the enrolment modes of Dual Registration (Subsidiary) and Dual Registration (Main) in the Custom Report Writer. You can see how to...
