Lucie Carney
Articles
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Can we send students their timetables in bulk?
There are a few ways to share printable timetables. Using the Student Portal If you need to share timetables with students in bulk, we recommend switching on the Student Portal at you school. Stude...
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Can we remove our school logo from our site completely?
It is not possible to remove your logo from your site completely once you have set it up. If this is something that you would like to do, please contact the Arbor Support Team if supported by Arbo...
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Can I delete an applicant if an admissions appeal has been logged against them?
As admissions appeals are reported in the Spring Census, you aren't able to delete an applicant with an appeal lodged against them. You can withdraw the student so they do not appear on roll, or tr...
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Can we move, copy or transfer staff profiles from one school site to another?
It is not possible to move a member of staff between your trust's Arbor sites or to copy a staff profile to another site if they work across two sites. Staff has moved When you have staff that ha...
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Add a one off meal for a student
You may need to provide a meal to a student on an ad hoc basis, for example, if they forgot their packed lunch or if they were not to due to attend but did. You'll need to add them to the meal regi...
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Can I view a student's former temporary UPN?
Occasionally, students are issued temporary UPNs before being issued a permanent one. While the previous temporary UPN isn't visible on Arbor once it has been changed, it is output in the student'...
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Why does my printed logo look wrong?
If you find that your logo is squashed when printing documents, there are a few steps you can take. You can upload a new logo from the School details page. Your logo will scale to size, so make su...
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What subject should we add to our course?
The subjects available to select have been supplied by the DfE. We can't advise you on which subjects you should pick. It is not possible to add more subjects. You should select the most appropr...
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Link an exam to a course
To make it easier to find and enter students into an exam, it's useful to link the courses that will be sitting it. This also enables you to create printable entry sheets to enable teachers or Head...
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How to download a student list with SEN and medical needs
You can use the Download Student List feature to download a PDF or Excel list of classes, year groups, specific demographics and many other groups and types of data. If you need to quickly gather ...