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Ryan-Hordon-Powling
Articles
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Card Payments Troubleshooting and FAQ
This article details the most common queries that schools have regarding card payments in Arbor. If you can't find an answer to your question in this article, check the Payments FAQ section in our ...
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Attendance FAQ
This article covers the most common queries that schools have regarding Attendance in Arbor. If you can't find an answer to your question in this article, check the Attendance FAQ's section of our ...
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Arbor's Data Protection Compliance Guide for Customers
GDPR puts the 'privacy by design' principle into law, which means that security and privacy-enhancing features should be an integral part of how a system is constructed. We follow this principle a...
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Approving or rejecting absence requests made in the Parent Portal or Arbor App
It is now possible to allow guardians to record same-day absences in the Parent Portal or the Arbor App for schools on our Comms package. Guardians can only record absences on the day, and cannot r...
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Logging in FAQ for Schools
This article covers the most common queries that schools have regarding logging into Arbor. If you can't find an answer to your question in this article, check the Logging in section of our Help Ce...
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Arbor AI FAQ's
This article will cover the standard questions regarding AI usage with Arbor. For any further questions, please contact us to find out more. What types of AI functionalities does Arbor offer? Curre...
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Troubleshooting login issues in Arbor
You can see the reasons why any user cannot access your school site. If you click on the User Details section of a staff, guardian, or student profile you will be able to see why that user's profil...
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Live National Benchmarks in the BI Connector
We want to help schools understand the national education picture as it changes day-by-day. Therefore we are building live national averages across all Arbor schools on key metrics. This builds on ...
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The Arbor Sidebar
The Sidebar in Arbor provides quick access to key areas in Arbor and is tailored to each user. You can click on the icons on the left side of the page to bring up important information, and this wi...
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Arranging Cover in Arbor
The Arrange Cover page in Arbor allows you to see cover requirements and the timetables of staff requiring cover in the same page. To begin, go to School > All Staff > Cover > Assign Cover. Permis...