
Ryan
Articles
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Students in Registration Forms are not in the class registers
This article provides a step-by-step guide for resolving the issue of students not appearing in class registers. It outlines how to check Registration Forms, promote students if necessary, and enro...
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Providing VAT and fee information for Aspens Services
Third-party companies cannot access payment data in Arbor, so the payment information must be collected manually by the school. If you need to share fee and VAT information associated with the payo...
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How can a teacher take attendance?
In this article we'll show you how to get to the register and take attendance for your class. This is the process if you are the regular teacher, or have been assigned through the Cover area. To fi...
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Summative and Ad Hoc Assessments Setup FAQ
This article covers common questions regarding the setup of Summative Assessments in Arbor. If you cannot find an answer to your query in this article, check our dedicated section of the Help Centr...
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Can third-party companies access payments data in Arbor?
No, Third-party companies such as catering services cannot access the payment information that is stored in your MIS site. If a company requires payment information, this should be collected manual...
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SAMpeople Data Connector
The SAMpeople Data Connector provides you with your SAMpeople data alongside your Arbor MIS data from the BI Connector. This means that you can analyse turnover, mobility, absence, and salary infor...
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Arbor SaaS Terms and Conditions
You must not use the Arbor systems if you have not signed a copy of the terms and conditions. Click the link at the bottom of this article to download the terms and conditions document as a PDF. Su...
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Creating and sharing statements of exam results
In this article you'll see how you can print and send out statements of results for exams. Please note that it is not possible to customise these statements, or add text (like you can with labels a...
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Guardian Consultations (parents evening) FAQ
This article covers common questions regarding Guardian Consultations in Arbor. If you cannot find an answer to your question in this article, check our dedicated section of the Help Centre on this...
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How to add a new student
This article guides how to add new students to your Arbor site during the school year, emphasizing that they should not be added through the normal applicant process to avoid affecting census repor...