Adding missing staff or guardian email addresses

This article explains how to view and add missing staff or guardian email addresses in Arbor's Data Quality Dashboard. It details methods for adding emails individually from the dashboard, or from a staff or guardian's contact details, as well as bulk importing email addresses. Additionally, it covers how to resolve email errors

The data quality dashboard on Arbor allows you to view and add missing data on Staff, Students and Guardian users on Arbor.

To view missing or invalid staff email addresses:

 Go to School > Data > Data Quality Dashboard > Staff > Contact details > Email Addresses.

To view missing or invalid guardian email addresses:

Go to School > Data > Data Quality Dashboard > Guardians > Contact details > Email Addresses.

Missing emails

From the Data Quality Dashboard

To add in a missing email address, click the empty email field. 

In the slide over, select the type of email address for the staff member (we recommend you use work emails as this is used as their username to log in with).

You can also choose whether to send them a welcome email to allow them to set a password and log in to Arbor.
 

From their profile

For Staff: You can do this from their Staff Profile by clicking +Add to add an email address or clicking the email address to amend it. 

For Guardians: You can do this from the guardian's contact details, which you can open from a student's profile (Family, Guardians and Contacts section, click the guardian's name, then click their name again in the slide-over) or by searching for the guardian directly. Head to their Contact Details and click +Add and choose Email Address.

In bulk

You can import email addresses in bulk following these instructions: Bulk import student, guardian or staff email addresses

Email errors

Amending an error

If you have any errors, you can click the error to add a new email or ignore the error.

Resolving errors in bulk

You can also recheck or ignore the errors in bulk using the Bulk action button.