Revoking Access - Two-factor Authentication and Google Authenticator App Issues

If your phone has been lost or stolen, you will need to contact your admin. They will need to revoke the authenticator app setup for your phone as soon as possible to prevent anyone else trying to log into your MIS.

If you’re an admin, go to the staff member’s staff profile and click their username in the User Details section.



In the slide over click the orange button.

After revoking the setup, the staff member will be asked to set up their authenticator app again on whatever device they choose to use.


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