If your phone has been lost or stolen, you will need to contact your admin. They will need to revoke the authenticator app setup for your phone as soon as possible to prevent anyone else from trying to log into your MIS.
If you’re an admin, go to the staff member’s staff profile and click their username in the User Details section.
In the slide-over, look for the Two-Factor Authentication section shown below and click the orange "Revoke setup" button.
After revoking the setup, the staff member will be asked to set up their authenticator app again on whatever device they choose to use.
Top Tip: The Two-Factor Authentication section will only display if the staff member has two-factor authentication currently configured. If this section does not appear in the slide-over, then it may have already been removed, or not yet configured by this particular staff member.
The orange "Revoke sessions" button on the slide-over is not related to two-factor authentication and is a new function reserved for our support team. School staff will not have access to this new button.
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