Two-factor authentication when teachers aren't allowed mobile devices in school

Some authenticator apps (Including Authy) offer a desktop version of their app for Mac and PC.

If your teachers aren't allowed to use mobile devices in school, they can use the desktop version to sign in when two-factor authentication is enabled. Please note that when setting up, they will need to type in the key manually into Authy - they won't be able to scan the QR code.

You can also:

  • whitelist your school's IP addresses, so two-factor authentication is not required when teachers are on site
  • tick the on the setup page to Bypass two-factor authentication for SSO accounts?. This will mean that Two-factor authentication is only required when using the Arbor Username and Password, but not when logging in with Single sign-on (SSO)
Was this article helpful?

Sorry to hear this article wasn't helpful.

Please note that the link below cannot be used:

  • for requesting functionality changes as it is not monitored by our Product Team.
  • for contacting us for support, as it is not monitored by our Support Team.
  • by parents and guardians - please contact your school instead.

Tell us how our guidance can be improved.

0 out of 0 found this helpful
I'm still stuck!



Article is closed for comments.