Approve Data Sharing with Arbor via Groupcall Xporter on Demand
What is Xporter on Demand?
- Arbor can migrate your data over the SIMS API using Groupcall’s Xporter on Demand (XoD) application.
- Schools commonly use it to connect 3rd party apps to their MIS.
How do you start the process of approving data sharing?
- You will receive an email from xodlive@groupcallalert.com with the subject “Invitation from Arbor Education to sync your MIS data and complete your setup”
- Click “Begin Authorisation”
- Follow all steps to approve data sharing with Arbor as soon as you receive this email
For further guidance, please see instructions from Groupcall Help Centre here: https://support.communitybrands.uk/s/article/sims-to-arbor-via-xod
If you haven't used the Groupcall Xporter on Demand application before, you will be prompted to install XoD after you have accepted data sharing. Here are the instructions, but we recommend you book a guided installation with Groupcall.
If you have used Groupcall Xporter on Demand before and already have this installed, you should check the connection by following these steps:
- You can find the Xporter Management Console on your desktop or start menu
- Open the Xporter Management Console
- Click the Services tab from the left panel
- Locate Groupcall Xporter and check that it is currently running
Check User Permissions in SIMS
You must ensure the user that has approved the Groupcall data sharing agreement has access to all the required areas of SIMS, so that we can access and migrate the data.
Instructions on how to check this can be found here: Xporter: Check Permissions of the SIMS User
Check that the user who approves the data-sharing agreement has access to the following areas of SIMS:
- Assessment Co-ordinator
- Cover Manager
- Exams Officer (if you are a Secondary School)
- School Administrator
- Senior Management Team
- Personnel Officer*
- Third-Party Reporting
Note: *Personnel Officer is the recommended permission for maximum compatibility, however, if you are not comfortable with this permission, Personnel Data Exporter can be substituted. Read Groupcalls guidance for further information: Best Practices: Xporter and MIS Permissions.
If any of these are missing please make sure they are added to the SIMS user before your migration.
Check SIMS Server Pre-Requisites
We highly recommend installing Groupcall Xporter on Demand on a server. Installing on a workstation can result in poor uptime of integrated services.
Click here to view Server Pre-Requisites.
Leave Server On
Leave your SIMS server ON at all times. Arbor can only access your data when servers are online, so this is an essential step to ensure we migrate your data successfully and on time. If your SIMS server is turned off, then the migration will fail.
Availability During Holidays
Ensure someone is available via email over the holiday in your school. Ideally the Project Lead or IT Lead should be available to check their e-mail during the holidays to ensure they can pick up any important information about the migration status and success.
If you have any questions, please get in touch with us at myonboarding@arbor-education.com
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