Error 2300

Error 2300 most often occurs when a pupil has a suspension logged that has been logged as having 0 sessions (school defined). To resolve this, check the student's suspensions, review sessions, and amend where the student's suspension sessions have been logged as 0.

To do this, you can follow the below steps:

1. Go to the student's profile and, from the left-hand menu, click Behaviour
2. Go to the Exclusions tab
3. Click on the date filters (the green writing) and change the date range to show the relevant dates - each census will look at specific terms
4. Click on the suspension(s) - the problematic suspension will say Sessions lost - school defined (?) 0
5. Click on the orange Edit button
6. Click Save and Add Sessions
7. In the slide-over, under School Defined Sessions Lost, clear the 0 from the box and leave it blank
8. Click Save

9. Regenerate your census