Upcoming Webinars

We deliver regular seasonal webinars to support schools at key points during the academic year. Each webinar is around 30 minutes long, plus time for questions.

To sign up for any of our upcoming webinars, click the links below. You can also watch all our past webinars from this link: Past webinar recordings

Exam entries

Please check the link above for the recording.


Join us to look at how to manage applicants in Arbor, from adding them to sending out offers to guardians.

  • Secondary applicant offers - Please check the link above for the recording.
  • Primary applicant offers - Wednesday 7th April at 12 pm - Click here to sign up
  • Applicant data collection - Thursday 8th April at 12 pm - Click here to sign up
The Effective School Office

Join us to look at how Arbor can support you at your school from the perspective of the school office staff for Custom Report Writer and Communications. Please check the link above for the recordings.


FAQs and troubleshooting 

How do I sign up for and join the webinar?

Step 1: Click the link at the top of the article to sign up to the webinar.

Step 2: Click Register Now for the webinar you would like to attend.



Step 3: Enter your email address to register for the session. The link to join the webinar and the recording of the session will be sent to this email address.



Step 4: Click the button in the email we've sent you to access the webinar.



Dialling in to Livestorm

If you don't have a pair of headphones and want to dial in via phone, follow these instructions.

Step 1: Access the webinar by following the instructions above.

Step 2: Click for sound.



Step 3: Click on the Help button found on the top right of the live stream, or click on the 'Encountering issues with audio or video?' message found right above the webinar sidebar.



Step 4: Choose the country that you're located in from the pop-up. To listen to the webinar, call the number, and then enter the 6 digit code to join the event and start listening!

The number to dial for the UK is 0800 060 8942.



Step 5: To make your video widescreen, click the button in the pink box shown below. To hide the chat box, click the button in the orange box shown below.



Having problems connecting?

Please ensure the website is whitelisted. Your IT team can help you with this!

If you're struggling to connect to the webinar or your screen freezes, please refresh your page. This solves the majority of issues. 

If you continue to have problems with audio or video, select Help, and choose Compatibility mode. This should adjust your settings to try and fix your issues.



If you are still experiencing issues with the audio or video, click Help and use the Phone dial-in option and call the number to dial into the sound. This should reduce the demand on your internet to improve the stream.


Follow Livestorm’s Technical requirements and Firewall information.


Frequently Asked Questions

What are the webinars about?

Arbor delivers regular seasonal webinars to support schools at key points during the academic year. Each webinar has a set agenda and is around half an hour long, with time for questions.

Who should attend?

Everyone at the school is welcome to join our webinars, we do however suggest joining the ones relevant to your school. For example, if you're an Isle of Man, Interserve or Independent school, you won't need to join our Census webinars.

How can I prepare?

Block some time out in your calendar, grab yourself a pair of headphones and head to a quiet space where you'll be able to focus. We cover a large amount of information during the session and don't want you to miss anything!

During the session, ask any questions you have using the chat window and your trainer will answer them at the end.

Please ask your IT team to whitelist the website.  

Why not join in the conversation in the Arbor Community?
Was this article helpful?
0 out of 1 found this helpful
I'm still stuck!



Article is closed for comments.