Covid-19 Update: The DfE has advised you should stop taking your normal attendance register in Arbor from 23rd March 2020. Get up-to-date information on managing the Covid-19 outbreak in Arbor in our live articles - click here for schools and click here for MATs. Don’t forget we’re here to help if you need us!

Migrating from from Wauton Samuel

Before generating your Wauton Samuel backup, we need to confirm your migration date. If you haven't done this already, please contact your Customer Success Manager (CSM) to agree on a migration date.

1. Generate a backup

Locate a backup file. This will be on either the school's main computer or server/shared drive.

The file is saved as WSData.mdb.

 

2. Upload your backup

Following your scheduled kick-off call, your Arbor contact will have sent you a secure link where you can upload your backup file to us securely. If you don’t have the link please contact us.

 

3. Wait for further instructions

As soon as the backup is uploaded via the secure portal, Arbor will check the file to make sure it's correct. When the checks are complete, we will start migrating your data.
 
We start the migration process as soon as the backup is received; this can take up to 5 working days.
 
As soon as your new Arbor MIS is ready, we will send your SLT a welcome email with confirmation your migration is complete and instructions on how to log in to your site. 
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