Changing school details

How to view and edit school details

You can view and edit school details by going to School > School Details.


  • School: General Admin: Administer - Amend school details
  • Staff: Contact details: Administer - Amend your school's contact details
  • School: Documents: Administer - Add documents to this page

If you would like to know how to add permission to a member of staff, take a look at our article - Viewing a staff member's permissions and giving them an Ad-Hoc permission

From this page, you are able to change multiple school details including:

  • School name
  • Centre Number
  • Website
  • Printable and standard logo - more details here
  • School phase, type and intake type for the School Census
  • School Default Email and Phone number to be used in Communications on behalf of the School - more details here
  • Other contact details such as postal address

You can edit anything on this page that has a Grey arrow to the right of the information.



Clicking on the arrow will open a slide over where you can edit the data. Click on Save Changes when you are happy with the changes made.



Uploading documents and files

On the right-hand side of this page, you can upload general school documents such as the School Improvement Plan.

You'll need the School: Documents: Administer permission to add documents here. If you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.



Changing your opening date and amending the URN

If you have become an academy, you'll need to change your details. 

Click on the Opening dates field to update this. In the slide over, you'll need to add the new name, number and URN.


Please note that while you can add a URN when adding new establishment details, it is not possible to amend an existing URN yourself. If you need to make a change to the URN currently in your school site, please contact Arbor Support or your Support Partner. 


Can we add new School phase, School type, Governance type or Intake type?

It isn't possible to add new options to these sections, as these options have been provided by the DfE.

You can see a full list of the available options on the DfE's website here: Codes for sections about your school.

If you're unsure which option to select, please contact the DfE.

Can the school use two email addresses for communications?

You can add multiple email addresses here, but Arbor will use the email address that is set as Default within School Details as the sender address within Communications. If you are sending as the School within an email, this will send from the Default email address.

How can we change our DfE number?

If the DfE has advised that they will be changing your schools DfE number, check on School Details to see if the new number is reflected here. If this has not been updated, you can change this from within School > School DetailsClick on Establishment Number within the Educational Institution Details

Who is set as the Head Teacher?

This page will show any staff who currently have the Head Teacher business role allocated to their profile. You can add this role to other staff, or click into a person from here to edit the business roles on their profile.


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