Changing school details

How to view and edit school details

You can view and edit school details by going to School > School Details.


  • School: General Admin: Administer - Amend school details
  • Staff: Contact details: Administer - Amend your school's contact details

If you would like to know how to add permission to a member of staff, take a look at our article - Viewing a staff member's permissions and giving them an Ad-Hoc permission

From this page, you are able to change multiple school details including:

  • Centre Number
  • Website
  • Logo
  • School Name
  • School Default Email
  • Contact Details

You can edit anything on this page that has a Grey arrow to the right of the information.



Clicking on the arrow will open a slide over where you can edit the data. Click on Save Changes when you are happy with the changes made.



Uploading documents and files

On the right-hand side of this page, you can upload general school documents such as the School Improvement Plan.

You'll need the School: Documents: Administer permission to add documents here. If you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.




Can the school use two email addresses for communications?

You can add multiple email addresses here, but Arbor will use the email address that is set as Default within School Details as the sender address within Communications. If you are sending as the School within an email, this will send from the Default email address.

How can we change our DfE number?

If the DfE has advised that they will be changing your schools DfE number, check on School Details to see if the new number is reflected here. If this has not been updated, you can change this from within School > School DetailsClick on Establishment Number within the Educational Institution Details

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