How do we migrate student contacts and guardians?

We migrate guardians and their relationship with students from SIMS, Bromcom, Integris, Progresso, CMIS and ScholarPack.

Please note the following can vary for a GroupCall API migrator, we are working on adding the GroupCall Migrator specifications to this guide. If you need to raise any data discrepancies post migration please contact Arbor support or your dedicated partner and we will be advised of the next steps.

Additional details

SIMS

In SIMS, users with either of these things will be migrated as a Primary Guardian:

• priority 1
• Parental Responsibility and there is no Court Order logged in SIMS.

If a contact has a priority greater than 6, this will be migrated into Arbor with the priority of 6.

ScholarPack

From ScholarPack, guardians will be migrated as Primary and Legal based on whether the Responsibility field is ticked.

After migration, you may see many duplicate guardians. This is because guardian details are stored against students in ScholarPack rather than their own guardian profile, so siblings would each have a guardian profile.

You'll need to resolve these duplicates: Managing guardian duplicates

Progresso

Guardians with the Parental Responsibility flag in Progresso will migrate to Arbor as both Legal and Primary Guardians. If this box wasn't ticked, you'll need to set the right contacts as Primary Guardians: Edit whether guardians are Primary Guardians in bulk

Are legacy guardians migrated?

All guardian profiles are migrated, including historic ones whether they are not linked to any students currently attending the school.

If you needed to delete any, you can see how to do so here: Deleting a guardian

Please note though that only Primary Guardians have access to log into Arbor.