We migrate guardians and their relationship with students from SIMS and Bromcom.
Please note: the following includes schools migrating from SIMS via the GroupCall migrator. If you need to raise any data discrepancies post migration please contact Arbor support or your dedicated partner and we will be advised of the next steps.
Additional details
SIMS
In SIMS, Primary Guardian is only set when there is Parental Responsibility and there is no Court Order logged.
If a contact has a priority greater than 6, this will be migrated into Arbor with the priority of 6.
Are legacy guardians migrated?
All guardian profiles are migrated, including historic ones whether they are not linked to any students currently attending the school. For SIMS GroupCall migrations, please refer to the Migrating to Arbor via Groupcall document, which outlines how many years of data will be migrated for each dataset.
If you needed to delete any, you can see how to do so here: Deleting a guardian
Please note though that only Primary Guardians have access to log into Arbor.
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