Add applicants and pre-admissions to ParentPay from Arbor

This article explains how to add applicants to ParentPay from Arbor, emphasising the need for a future enrolment date and an application status of 'Enrolled'. It also guides the New School Year Setup process and suggests contacting ParentPay for further assistance.

If you are looking to add your applicants to ParentPay you will need to ensure that they have a future enrolment date.

• They must have an application status of Enrolled
• Applicants who are Newly Created/Offer Made/Offer Accepted will not be pulled through as part of the sync

You can find out how to enrol applicants here: Applicants - Adding, enrolling and sending communications. For students who will be joining your school for the next academic year, please ensure Step 3 of the New School Year Setup process up has been completed.

Once your applicants have a future enrolment date, you can use the instructions on the ParentPay site to import them. Please contact ParentPay if you need further support with doing this.