Add applicants and pre-admissions to ParentPay from Arbor

If you are looking to add your applicants to ParentPay you will need to ensure that they have a future enrolment date.

  • They must have an application status of Enrolled
  • Applicants who are Newly Created/Offer Made/Offer Accepted will¬†not be pulled through as part of the sync

You can find out how to enrol applicants here: Applicants - Adding, enrolling and sending communications. For students who will be joining your school for the next academic year, please ensure Step 3 of the New School Year Setup process up has been completed.

Once your applicants have a future enrolment date, you can use the instructions on the ParentPay site to import them. Please contact ParentPay if you need further support with doing this.

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