Why is my TimeTabler import trying to import duplicate staff?

In the Teachers step of Importing a timetable from TimeTabler, you map your teachers in TimeTabler to the ones that exist in Arbor.

If you are unable to map a teacher to the existing one in Arbor, it may be because their names are in a different order between TimeTabler and Arbor.

  • If you are mid-import, you can go back and map them correctly if they were missed.
  • If you have completed your import, they will now have a duplicate staff profile.

You can fix this so that there is only one staff profile will all the right lessons assigned by merging the profiles together. You can see how to do this here: Resolve duplicate staff

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