File type and maximum file size for files and email attachments

9.5 megabytes (9.5 mb) is the limit per individual attachment. 

It isn't possible to increase this limit, so you will need to reduce the file size or compress it using a tool e.g. Adobe.

There isn't a limit to the number of files you can upload to Arbor, or attach to an email.

There isn't a limitation to what file types you can upload unless stated. For example:

  • you can add any file type as an attachment to an email (providing the file size is small enough).
  • you can't upload a pdf file for a student profile image.
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