9.5 megabytes (9.5 mb) is the limit per individual attachment.
It isn't possible to increase this limit, so you will need to reduce the file size or compress it using a tool e.g. Adobe.
There isn't a limit to the number of files you can upload to Arbor, or attach to an email.
There isn't a limitation to what file types you can upload unless stated. For example:
- you can add any file type as an attachment to an email (providing the file size is small enough).
- you can't upload a pdf file for a student profile image.
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