If you have withdrawn students from a qualification, the awarding organisation may still issue a result for them in the results file.
When this happens, a grade such as X will show on the students' statement of results.
For a single student
To remove this from their statement of results, go to the Examinations section of the student's profile. Select Provisional Statement of Results.
As the student has a grade for these qualifications it is currently pulling through to their statement of results. Click on the X grade for the qualifications the student is withdrawn from, then click Edit, then Delete.
This does not delete the entry but just the X result. When downloading the statement of results the qualification will then not be displayed.
For multiple students
Go to Students > Examinations > Results Administration > Manual Entry. Select the qualification, and click into the award or unit entries where the grades are held.
Click into the grades to set them as No Grade.