If a staff member has been assigned a new ad hoc permission or business role, make sure:
- The permission or business role given allows the user to do this action - you can see how to check this here
- They have been added with the effective dates overlapping today's date
- The staff member has tried logging out and in again for the permissions to be applied
- Try refreshing their permissions by clicking on the business role on their staff profile
Article is closed for comments.