Will an email or SMS be sent automatically to a student's guardian when they are issued a detention?

You can set Arbor to automatically send an email or SMS out to parents and guardians when a student is given a detention.

You can see how to enable this for each level of incident severity in the Notify about a detention section of this article: Setting up Behaviour in Arbor

Make sure that there is an email address and mobile phone number logged for the school from School > School Details. The communication is sent from this email address/phone number, so it must be added for the school.

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