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  1. Arbor Help Centre
  2. Behaviour
  3. Behaviour FAQs

Behaviour FAQs

  • Why is an exclusion showing as 0 sessions and 0 days or an incorrect number?
  • How do Exclusion Reasons in Arbor map to the DfE codes?
  • Can I add an internal exclusion across more than one day?
  • Can we record victims or bystanders of behaviour incidents?
  • Can we report on Physical interventions?
  • Can we use different templates for severity levels when incidents and detentions are assigned?
  • Will an email or SMS be sent automatically to a student's guardian when they are issued a detention?
  • Neutral behaviours not linked to a severity level
  • Can we customise the drop down options for behaviour to fit our policy?
  • Can we change the order of behaviours when logging a new incident?
  • How do we track positive and negative behaviour totals separately?
  • Can we add to the number of severity levels e.g have -6
  • Add more reasons or attributes for behaviour points
  • Can we change our behaviour policy setup mid-year?
  • How does our behaviour point scale reset?
  • Staff are not receiving emails for incidents but they are listed in the behaviour workflow
  • Why are detentions still being set when my behaviour workflow is set to 'do not assign to session'?
  • Can we rename any of the behaviour headings or fields such as 'Severity'?
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Arbor Education
First Floor - Unit 16
The Westworks
White City Place
195 Wood Lane
London
W12 7FQ